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Service Solutions

We help improve performance and availability by ensuring the sustainability and reliability of equipment and software
Please contact the Deaou Gene team for phone technical support and remote troubleshooting solutions

Appearance
Software
Certification
Reagent
Manufacturing
Appearance

Appearance

Dedicated to providing professional services

Support customization of appearance color based on individual preferences.
Software

Software

Dedicated to providing professional services

Software interface customization and software upgrades are available.
Certification

Certification

Dedicated to providing professional services

Our services strictly follow the ISO 9001 and ISO 13485 quality management system standards.
We can assist customers with domestic NMPA and EU IVDR certifications.
The instrument and reagent kits are already CE certified and lVDD certified.
Reagent

Reagent

Dedicated to providing professional services

Able to develop new reagent kits according to customers needs.
Manufacturing

Manufacturing

Dedicated to providing professional services

24/7 customer service hotline for quick response to customer needs.
Supports after-sales service and technical support in Chinese, English, Spanish, French, and other languages.

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